Refrigerated Courier Service UK – Temperature-Controlled Delivery for Medical & Pharma

Featuring real-time temperature updates.

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Did you know that...

…that up to 90% of sample testing issues happen during the preanalytical stage, which also includes the transit of samples?

MTS-Couriers is taking healthcare delivery to the next level with an expanded range of chilled courier options. Ideal for pharmaceuticals and pathology samples, our new refrigerated services give labs, pharmacies, GPs, and hospitals the choice of passive or temperature-controlled environments for their logistics needs. By using refrigerated transport, labs can boost the number of successful patient tests, cut down on re-testing costs and time, and enhance overall patient care.

A reliable and secure service you can count on

Nationwide reach

Enjoy same-day delivery across the UK, backed by our network of over 15 specialist couriers and vehicles.

Certifications

Helping your lab reach UKAS compliance with ease.

Accredited couriers

Accredited medical couriers for pathology and prescription deliveries, equipped with specialist PPE.

The fleet

A variety of temperature-controlled transport options, from chilled vans to specialist containers, designed to handle movements as low as -80°C.

Dedicated teams

Round-the-clock specialist customer support.

Frequently Asked Questions

What temperature ranges can your refrigerated vehicles maintain?

We offer a range of temperature-controlled options, from standard chilled (+2 to +8°C) to ultra-low freezing (-20°C and -80°C). We can customize temperature profiles based on your specific product requirements, whether for pharmaceuticals, vaccines, or sensitive pathology samples.

Are your refrigerated couriers trained for medical deliveries?

Yes. All our refrigerated courier drivers are specially trained, DBS-checked, and accredited for medical and pathology sample transportation. We maintain UKAS compliance protocols to ensure your items are handled according to healthcare industry standards.

How quickly can you collect and deliver refrigerated items?

We offer same-day and next-day refrigerated delivery across the UK. Most healthcare clients use same-day for urgent vaccines, pathology samples, and time-critical pharmaceuticals. Collection is available 24/7 for urgent medical items.

Do you provide passive or active temperature control?

We offer both. Passive chilled solutions (using cooling packs) are cost-effective for shorter journeys. Active temperature-controlled vehicles maintain precise temperatures throughout transport, ideal for sensitive medications and long-distance shipments.

Can you handle international refrigerated delivery?

Yes. We offer refrigerated export services to major destinations worldwide, with customs clearance support and international temperature-controlled logistics for pharmaceuticals and medical samples.

What compliance certifications do you hold for refrigerated transport?

We maintain ISO 9001 and ISO 14001 certifications, UKAS accreditation for laboratory sample transport, and full compliance with pharmaceutical transport regulations. Our fleet and procedures meet healthcare industry standards.