Question 1

How quickly can you collect my parcel for same-day delivery?

Accepted Answer

We collect within 45-60 minutes of your booking being confirmed. Whether you book in the morning or afternoon, we'll get your item on the road fast. Our average collection time is under one hour, 7 days a week.

Question 2

What areas do you cover for same-day delivery?

Accepted Answer

We operate nationwide across the UK with a fleet of professional drivers and vehicles. Whether you're in London, Manchester, Birmingham, or rural areas, we have same-day coverage.

Question 3

Why should i choose Same Day courier delivery?

Accepted Answer

Same Day courier delivery is perfect for getting that package off your desk fast. It’s ideal for businesses that need a time-critical service that’s easy to track and keeps items secure – even perishable or fragile ones. The biggest reason to choose a Same Day courier over standard mail is the peace of mind knowing your package is in the most capable hands.

Question 4

How dose Same Day courier delivery work?

Accepted Answer

You can book a Same Day courier delivery any day of the week, all year round. Whether you’re booking online or over the phone, just pick the date and time you need, along with your collection and delivery details. Cut-off times depend on the distance—short trips across town have later cut-offs, while longer, cross-country deliveries have earlier ones.

Question 5

What's the difference between Same Day, Timed, and Dedicated courier services?

Accepted Answer

Same Day delivers by end of business day with flexible timing. Timed Same Day guarantees delivery within a specific 2-hour window. Dedicated Same Day uses an exclusive vehicle with no other stops - ideal for high-value or sensitive items.

Question 6

What time will my Same Day delivery arrive?

Accepted Answer

The arrival time of your Same Day delivery depends on when your item is picked up and how far it has to travel. With live tracking, you can follow it every step of the way until it reaches the destination for signing.

Question 7

How does the courier process work?

Accepted Answer

Once we receive your order, it’s instantly entered into our system. A courier is then assigned to pick up your item at your chosen time and place. After collection, the item is scanned, and with live tracking, you can follow its journey in real time. Once it’s delivered and signed for, the tracking is updated and notifications are sent.

Question 8

How much dose Same Day courier delivery cost?

Accepted Answer

The cost of Same Day courier delivery depends on what you’re sending and where it’s going. The main factors that affect the price are the item’s size and weight, the distance between pickup and drop-off points, the type of delivery vehicle, and the service level chosen (standard, secure, or priority). For example, sending a lightweight A4 legal document by bike between two addresses a mile apart in central London can cost as little as £6.50. In contrast, sending a laptop by van as a priority secure service from Birmingham to London could be around £190. The fastest way to find out your Same Day delivery cost is to get an instant quote.

Question 9

What affects the cost of Same Day delivery?

Accepted Answer

Same Day delivery costs can vary due to the following: • Weight & volume of your delivery • Distance between pick-up and destination • Any specialist requirement including medical, high value, urgency • Vehicle type used i.e., bicycle, motorbike, small van or large van.

Question 10

How do I find out the cost of my Same Day courier delivery?

Accepted Answer

MTS-Couriers provides an instant quote service available online, by email, or over the phone. Just provide the collection and delivery postcodes along with the item’s dimensions, and you’ll receive a quote for each applicable vehicle type, valid for 15 minutes.

Question 11

Why should I use Same Day courier delivery?

Accepted Answer

Same Day deliveries are the ideal choice when you need something to arrive without delay. They’re growing in popularity with online retailers and have long been a vital service for businesses. From completing a house move and exchanging contracts to sending urgent replacement equipment or transporting life-saving blood supplies between hospitals, Same Day couriers help keep the UK moving.

Question 12

Can i send a letter by Same Day delivery?

Accepted Answer

Same Day delivery makes it easy to send letters, documents, and a variety of other items quickly. Your order can be collected within 60 minutes and delivered just a few hours later. Every day, thousands of letters travel across the UK this way, with most being legal or business-related. Last-minute birthday cards, gifts, and personal letters are also a popular choice.

Question 13

Can i pick up a missed delivery the Same Day?

Accepted Answer

If you miss your Same Day courier delivery and no one is available at the address to sign for your item, you can easily reschedule the delivery by getting in touch with our customer service team.

Question 14

Can I book a same-day courier service on weekends or bank holidays?

Accepted Answer

Yes. MTS Couriers operates 24 hours a day, 7 days a week, 365 days a year. Same-day collections and deliveries are available every day, including weekends and bank holidays (some surcharges may apply on holidays).

Question 15

What happens if my parcel isn't delivered by the promised time?

Accepted Answer

We guarantee on-time delivery. If your same-day parcel doesn't arrive by close of business, we'll refund your delivery fee. Our 99% on-time performance rate means your items get there when promised.

Question 16

Can I track my same-day delivery in real-time?

Accepted Answer

Yes. Every booking includes real-time GPS tracking and status notifications via SMS/email. You'll know exactly where your parcel is from pickup to delivery, including proof of delivery with photo and signature.

Question 17

Do your drivers have any special training or certifications?

Accepted Answer

All MTS Couriers drivers are DBS-checked, ADR trained and receive regular training in customer service and professional handling. We maintain strict security and confidentiality standards, especially for sensitive or high-value items.

Same Day Courier Services UK – Nationwide Delivery in 45-60 Minutes

Our Same Day delivery choices.

We are delighted to introduce our Same Day services, with now three delivery options for you to choose from.

Same Day.

Timed

Dedicated

Same Day courier services in the UK

Get a quote or book a courier using

Small business move fast, we move with them

45-60 minute collection

No unexpected hidden charges

Nationwide fleet of vehicles and couriers

Same Day delivery you can trust & rely on

Extra added layer of security

Flexible solutions for all

Manage your account online

Multiple vehicle types

Collection within 45-60 minutes

Keep track, from start to finish

Same Day Courier

Timed Same Day Courier

Dedicated Same Day courier

Frequently Asked Questions